Refund policy
Return & Refund Policy
We want you to love your kilt! But if you’re not completely happy, we’re here to help.
Returns & Exchanges:
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You can return or exchange your order within 30 days of delivery.
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Items must be unused, unwashed, and unworn, with all original tags and packaging.
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Please include the return form and original invoice with your package.
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Return shipping costs are the customer’s responsibility.
Refunds:
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Refunds will be made to the original payment method used at purchase.
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Shipping fees are non-refundable.
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Once your return is received, please allow up to 14 business days for processing.
Defective or Wrong Items:
If you receive a damaged or incorrect item, email us at support@kingkilts.com with your order details. We’ll investigate and make it right. False claims may result in account restrictions.
Delivery Note:
Please ensure someone is available to receive your package. We’re not responsible for lost or stolen orders once marked as delivered.
How to Return:
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Pack your unworn item with tags still attached.
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Include your return form and invoice.
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Send the package to our return address using any courier you prefer.
We’re confident you’ll love our kilts — try one for 30 days, and if you’re not satisfied, we’ll refund you in full.
Address: Kacha Eminabad Road Asghar colony near Qabrastan Gujranwala
Phone number: +92-3275890962
Phone: +447477232508
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@kingkilts.com.